Ordering Information We accept
Master Card, Visa, American Express, and Discover or PayPal via the Shopping Cart. You may also email your order to
artisanclay@hotmail.com Personal Checks or Money Orders are also accepted. Pennsylvania Residents please add 6% sales tax. Shipping
Address: Artisan Clay PO Box 881, Richlandtown, PA 18955 Shipping (Within the U.S.) All orders are shipped within two
to three business days following payment processing. Please allow 5 to 7 business days for personal checks. All orders will
be shipped U.S. Postal service "priority mail", with delivery confirmation, (within the U.S.) International
Shipping Global Priority or Air Letter Post shipping is used outside of the U.S. If you prefer a different
method of shipping (outside U.S.), please leave a note in the comments portion when checking out your purchase. I will do
my best to accommodate you. Shipping Charges For ALL orders, shipping costs are the responsibility of the
customer, and are non-refundable. Shipping charges shown online are for standard shipping to addresses within the continental
U.S. Please contact us for other shipping quotes, including oversized, international or express shipping. Similar
Design or Previously seen orders: We are unable to do custom design work on an individual level. (Wholesale inquires please contact
me via email). However, we may be able to create a similar design from a piece that you have seen in person or previously
on this site. If you have an item in mind, please contact us via email with a detailed description. I will photograph pieces
that may fit what you are looking for. ArtisanClay@hotmail.com Guarantee: We want you to be happy with your purchase! If you are dissatisfied with your purchase, you may
RETURN or EXCHANGE it within 30 days of purchase. Return Policy: In Stock Items We sell only
the highest quality work. However, each item is handcrafted and variations may occur. This uniqueness is part of what makes
them so special. If you are dissatisfied with your purchase, simply contact us to alert us of the return, package them carefully
and return them to us with your receipt no later than 14 days after purchase for a refund, or within 30 days for exchange
or store credit. Special Wholesale Special orders are orders placed for items not currently available
at ArtisanClay.com. These orders require a 50% deposit, and the balance upon shipment. All shipping cost and up-charges are
the responsibility of the customer. Returned special orders will incur a 20% restocking fee. Custom
Orders A custom order is an order for a unique, one-of-a-kind or customized piece from the artist. These include,
but are not limited to, custom designed jewelry, tile, set tile boxes, and pottery. Custom orders are non-returnable and non-refundable.
All shipping costs are the responsibility of the customer. | 
